SmartieParts customer service rocks

[MojoMaestro]

Steve (s_mack) from SmartieParts is an understanding & devoted fellow, here is the answer
i received today after sending the email yesterday night.

Date Ordered: Thursday 02 February, 2012
The comments for your order are: Your replacement cable has been mailed.

Your order has been updated to the following status:
New status: Shipped Out
Please reply to this email if you have any questions.
SmartieParts

(+ no mailing fee, ok it's Canada to Canada but it's far West to far East),
it's about has large as the all continent of Africa = 10 days drive.


Talk about Serious customer service. WOW.
Now that makes me a devoted client.
if they make anything i need for the 9x, i buy.

[G550Ted]

Yes it (he) does! Steven's product support is absolutely no-hassle and no delay. He is a pleasure to do business with.

Ted

[jhsa]

Steven, YOU'RE THE MAN..

[ShowMaster]

+1
SM

[MojoMaestro]

i got my new USB plug (from Steven),i unpluged every external perepheric on my laptop, reverifyed & cleaned everything & IT WORKS ! Er9x is installed.!
I'm so fooking Happy now !!

Thnx so much