SmartieParts customer service rocks

Everything about the smartie programmer and backlight kit!
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MojoMaestro
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Location: Montreal, Quebec, CANADA

SmartieParts customer service rocks

Post by MojoMaestro » Thu May 03, 2012 2:38 am

Steve (s_mack) from SmartieParts is an understanding & devoted fellow, here is the answer
i received today after sending the email yesterday night.

Date Ordered: Thursday 02 February, 2012
The comments for your order are: Your replacement cable has been mailed.

Your order has been updated to the following status:
New status: Shipped Out
Please reply to this email if you have any questions.
SmartieParts

(+ no mailing fee, ok it's Canada to Canada but it's far West to far East),
it's about has large as the all continent of Africa = 10 days drive.


Talk about Serious customer service. WOW.
Now that makes me a devoted client.
if they make anything i need for the 9x, i buy.
Verus Amicus est Tanquam Alter Idem


G550Ted
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Location: Savannah, GA, USA

Re: SmartieParts customer service rocks

Post by G550Ted » Thu May 03, 2012 12:50 pm

Yes it (he) does! Steven's product support is absolutely no-hassle and no delay. He is a pleasure to do business with.

Ted

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jhsa
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Re: SmartieParts customer service rocks

Post by jhsa » Thu May 03, 2012 1:31 pm

Steven, YOU'RE THE MAN.. ;) :)
My er9x/Ersky9x/eepskye Video Tutorials
https://www.youtube.com/playlist?list=PL5uJhoD7sAKidZmkhMpYpp_qcuIqJXhb9

Donate to Er9x/Ersky9x:
https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=YHX43JR3J7XGW

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ShowMaster
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Re: SmartieParts customer service rocks

Post by ShowMaster » Fri May 04, 2012 3:43 am

+1
SM

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MojoMaestro
Posts: 143
Joined: Sun Jan 29, 2012 1:32 pm
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Location: Montreal, Quebec, CANADA

Re: SmartieParts customer service rocks

Post by MojoMaestro » Tue May 08, 2012 7:14 pm

i got my new USB plug (from Steven),i unpluged every external perepheric on my laptop, reverifyed & cleaned everything & IT WORKS ! Er9x is installed.!
I'm so fooking Happy now !!

Thnx so much
Verus Amicus est Tanquam Alter Idem


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