companion9x.exe has stopped working

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mEnTL32
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companion9x.exe has stopped working

Post by mEnTL32 »

I started getting this error after recovering from a nasty fight with Nero Burning ROM. My PC is mostly back to normal, but Nero seems to have really hit my media setups hard.

I've uninstalled/reinstalled companion9x with no luck. I see that QT is the cause of many problems around here so I reinstalled that too. No luck.

For the heck of it, I went back and tried eePe and read my 9x memory. It worked.

Don't know what to try next, any ideas? It gives this error a few seconds after showing the splash screen.

UPDATE: I happened to have 1.47 lying around so I installed it. It comes up. What the heck?

UPDATE2: I went and found 1.50.. it works too.

UPDATE3: I upgraded to 1.51, and now it works. Weee!

bertrand35
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Re: companion9x.exe has stopped working (RESOLVED)

Post by bertrand35 »

mEnTL32 wrote:I started getting this error after recovering from a nasty fight with Nero Burning ROM. My PC is mostly back to normal, but Nero seems to have really hit my media setups hard.

I've uninstalled/reinstalled companion9x with no luck. I see that QT is the cause of many problems around here so I reinstalled that too. No luck.

For the heck of it, I went back and tried eePe and read my 9x memory. It worked.

Don't know what to try next, any ideas? It gives this error a few seconds after showing the splash screen.

UPDATE: I happened to have 1.47 lying around so I installed it. It comes up. What the heck?

UPDATE2: I went and found 1.50.. it works too.

UPDATE3: I upgraded to 1.51, and now it works. Weee!
Only 1.52 doesn't start?
mEnTL32
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Re: companion9x.exe has stopped working (RESOLVED)

Post by mEnTL32 »

Correct. 1.52 won't start. Verified just now.
Last edited by mEnTL32 on Fri Jan 10, 2014 7:23 am, edited 1 time in total.
bertrand35
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Re: companion9x.exe has stopped working (RESOLVED)

Post by bertrand35 »

I just rebuilt everything and reuploaded, would you give it one more try?
mEnTL32
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Re: companion9x.exe has stopped working (RESOLVED)

Post by mEnTL32 »

I see your rebuild, 15 mins old. Downloaded and installed, won't start

bertrand35
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Re: companion9x.exe has stopped working (RESOLVED)

Post by bertrand35 »

I delete the download. Didi you see the splash?
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Kilrah
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Re: companion9x.exe has stopped working (RESOLVED)

Post by Kilrah »

I whipped out my old XP laptop, no issues with the first download. No other reports of problems either. I'd think the issue is on your side...
mEnTL32
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Re: companion9x.exe has stopped working (RESOLVED)

Post by mEnTL32 »

I think so too
bertrand35 wrote:I delete the download. Didi you see the splash?
Yeah, then it crashes.
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Kilrah
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Re: companion9x.exe has stopped working (RESOLVED)

Post by Kilrah »

Just uploaded a new one, can you try?

https://code.google.com/p/companion9x/d ... e&can=2&q=
mEnTL32
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Re: companion9x.exe has stopped working (RESOLVED)

Post by mEnTL32 »

Kilrah wrote:Just uploaded a new one, can you try?

https://code.google.com/p/companion9x/d ... e&can=2&q=
Crashed after splash

BTW: Thanks for all the attention you two are giving this!
ReSt
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Re: companion9x.exe has stopped working (RESOLVED)

Post by ReSt »

It's still the same.
Crashes while the splash screen is still displayed.

Reinhard
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Kilrah
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Re: companion9x.exe has stopped working (RESOLVED)

Post by Kilrah »

Do you have any more detailed crash info you can get from Windows?

Really shooting in the wild there, but...
- Do you have automatic update check enabled? Can you try to disable (both for FW and companion)?
- What if you disable splash?
ReSt
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Re: companion9x.exe has stopped working

Post by ReSt »

I downloaded it from Google CodeCompanion 1.52

btw, I really had some changes on my PC
Due to 'moving to GitHub' I installed and uninstalled 'SourceTree' several times and then I installed 'Toroise-Git'
Nothing else.

When I reinstall 1.51 it's working.

How can I disable the splash screen? It's still on the display when it crashes.

I never use automatic updates or automatic downloads and that PC normally is not connected to the internet.

Reinhard
ReSt
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Re: companion9x.exe has stopped working

Post by ReSt »

Just reinstalled 1.51 and disabled the splash screen
Error comes up immediately when I start 1.52

Windows creates a informative file with the error something like ..._appcompat.txt

Would that be of any help to you?

Reinhard
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Kilrah
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Re: companion9x.exe has stopped working

Post by Kilrah »

Can always try to have a look...
ReSt
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Re: companion9x.exe has stopped working

Post by ReSt »

here it is.

Reinhard
1f11_appcompat.txt
Companion 1.52 crashes
(20.79 KiB) Downloaded 300 times
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Kilrah
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Re: companion9x.exe has stopped working

Post by Kilrah »

Hmm that unfortunately only lists the used files...
No details from the "has stopped working" window availalbe if you click a button?
ReSt
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Re: companion9x.exe has stopped working

Post by ReSt »

Does this help?

Reinhard
Crash Companion 1.52
Crash Companion 1.52
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Kilrah
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Re: companion9x.exe has stopped working

Post by Kilrah »

Yes if you could copy the text in the window and paste it in a text file there could be a chance.
ReSt
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Re: companion9x.exe has stopped working

Post by ReSt »

Text can not be selected / copied.

I could try to have the system to create a mini dump (64kb)

Let's have a look .

Reinhard
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Re: companion9x.exe has stopped working

Post by ReSt »

This is what I get as minidump when the error happens

Reinhard
Crash.zip
Companion 1.52 crash
(7.91 KiB) Downloaded 272 times
bertrand35
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Re: OpenTX 2923 but what has been changed?

Post by bertrand35 »

The bug is found. It's mine. Stupid as always.
GroundAttack
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Re: companion9x.exe has stopped working

Post by GroundAttack »

1.52 crashes for me too. 1.51 works fine. I am running win 7 pro 64bit.
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Kilrah
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Re: companion9x.exe has stopped working

Post by Kilrah »

ReSt
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Re: companion9x.exe has stopped working

Post by ReSt »

Verified. It's working now on Win XP.

Thanks

Reinhard
mEnTL32
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Re: companion9x.exe has stopped working

Post by mEnTL32 »

Works great (Windows 7)! What was it, out of curiosity?
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Kilrah
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Re: companion9x.exe has stopped working

Post by Kilrah »

An error with the settings. We have renamed the firmwares to make them more clear (v4->gruvin for example) and it hadn't been changed everywhere leading to c9x trying to load something that didn't exist.

We're all mostly using the Taranis now (which is the only one that hasn't been renamed and thus didn't cause the crash when selected), and didn't notice the issue.
GroundAttack
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Re: companion9x.exe has stopped working

Post by GroundAttack »

Great! Working for me too!
mEnTL32
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Re: companion9x.exe has stopped working

Post by mEnTL32 »

Kilrah wrote:We're all mostly using the Taranis now
I wish! :D

Ironically, it's openTX that makes the old 9x more attractive.

Thanks again!
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jhsa
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Re: companion9x.exe has stopped working

Post by jhsa »

I didn't have the taranis selected and mine didn't crash

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