Why did I stop getting e-mails when someone sends me a PM?

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andrewju
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Why did I stop getting e-mails when someone sends me a PM?

Postby andrewju » Wed Jul 20, 2016 3:56 pm

Is it just me, or is it a common issue? I just realized I don't get e-mail notifications from this forum anymore. I use PMs from time to time, so I'm not really sure when the problem started. But I know for sure it used to work several months ago.

I checked my profile settings, and e-mail notification is ticked for "Someone sends you a private message ".
So it should work, right?


It could be some kind of a spam filter at my hosting provider... Though, it's only e-mails from this forum that are missing (or maybe I missed something else and have no clue?!).

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bob195558
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Re: Why did I stop getting e-mails when someone sends me a PM?

Postby bob195558 » Wed Jul 20, 2016 5:21 pm

Hi andrewju,
I am also Not getting email notifications from this forum for some unknown reason.
I tried everything and nothing works to restore receiving the email notifications.
It started right after there was some changes to this forum.
I have to now use Quick links/Active topics to check this forum's new notifications. :(
Rob Thomson said, the forum is sending them, but I am not receiving them.
Do not know why, would be good know, so to be able to restore receiving this forum notifications. :?

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Re: Why did I stop getting e-mails when someone sends me a PM?

Postby andrewju » Wed Jul 20, 2016 5:33 pm

I just checked with my hosting provider. They looked through their logs and didn't see any mails from openrcforums.com
It means, the message didn't reach my mail server.

So it's either not sent, or lost somewhere on the way...

I would also like to get e-mail notifications working again, if that is possible!

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Re: Why did I stop getting e-mails when someone sends me a PM?

Postby jhsa » Wed Jul 20, 2016 6:35 pm

I have just checked, I'm also not getting them..

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Re: Why did I stop getting e-mails when someone sends me a PM?

Postby andrewju » Mon Aug 01, 2016 8:21 pm

I think this was already mentioned in a parallel topic.
Still, to complete this one, the e-mail notifications seem to be working again now!

Thanks a lot for the fix!!!

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Re: Why did I stop getting e-mails when someone sends me a PM?

Postby bob195558 » Mon Aug 01, 2016 10:00 pm

I am also receiving them again.
We can thank Rob Thomson for fixing this problem. :D
See here: (viewtopic.php?f=2&p=117039#p117023).

Bob B.
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